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Sorry Works! Blog

Making Disclosure A Reality For Healthcare Organizations 

Making the Phone Ring Less for Insurers, Re-insurers, and RRGs

In countless conversations over the years, I have heard a constant message or desire from insurance professionals: Making their phones ring less.  Or receiving less bad news from clients, or fewer notices of lawsuits being filed.   

Our new online disclosure training classes for acute and long-term care professionals will make the phone ring less for insurance professionals -- much, much less.  We teach acute and long-term care professionals how to remain engaged with patients/residents and families post-event using empathy and smart customer service tactics. We show healthcare professionals how to run to problems post-event and save relationships with patients/residents and families, even after crippling or fatal adverse medical events..  Clinicians learn how to reduce anger without prematurely admitting fault.  This approach lowers the instances of litigation and other acts of revenge, including phone calls to regulatory officials and the media as well as nasty social media posts.   Providing these training courses is a win-win for insurers, re-insurers, and RRGs and the clients you serve.  
 
We offer monthly and yearly subscriptions that are very economical -- and much cheaper than litigation!  If you stop just one lawsuit the courses pay for themselves.  Visit this link to learn more, or call 618-559-8168 or email doug@sorryworks.net for more information.  

Sincerely,

- Doug

Doug Wojcieszak, MA, MS
Founder & President
Sorry Works!
618-559-8168 (direct dial)
doug@sorryworks.net. 

Doug Wojcieszak