Sorry Works!
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Surgical Fire Case
MedStar’s Disclosure and Apology Program
Neurosurgeon Laments
Medical Student Apologizes
Physician Lied During Med-Mal Trial
Hawaii Medical Center Apologizes
Microsoft Designer Paralyzed
Hospital Encourages Mom to Tell Story
A Disclosure Case from Dr. Steve Kraman
Oregon Hospital Admits Fault
Hospital CEO Apologizes
Babies Mixed Up
RN Daughter Develops Video
Wrong Rib Removed at Yale
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Sorry Works! Store
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Online Disclosure Training
Litigation & Risk Consulting
Reviewing Hospitals for Disclosure and Apology
Free Just-in-Tips Disclosure Tips
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Don't Gag Me
Empathy Vs Apology
For Public - Selecting a Doctor or Nursing Home
For Public - what to do when something goes wrong?
For Clinicians -- disclosure and new patients.
For Clinicians -- Just in Time Disclosure Tips
For Clinicians -- That First Job & Disclosure, Apology
For Clinicians -- Selling Your Practice and Disclosure, Apology
Nurses & Other Front Line Staff
Videos
Sorry Works! Blog
Patient/Family Crisis Hotline
Crisis Hotline Contact
Booklet For Patients/Families
Why a Crisis Hotline for Patients and Families?
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Research
Build a Disclosure Program
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Home
About
Our Approach
Founder
History and Mission
Stories
Surgical Fire Case
MedStar’s Disclosure and Apology Program
Neurosurgeon Laments
Medical Student Apologizes
Physician Lied During Med-Mal Trial
Hawaii Medical Center Apologizes
Microsoft Designer Paralyzed
Hospital Encourages Mom to Tell Story
A Disclosure Case from Dr. Steve Kraman
Oregon Hospital Admits Fault
Hospital CEO Apologizes
Babies Mixed Up
RN Daughter Develops Video
Wrong Rib Removed at Yale
Services & Products
Sorry Works! Store
Presentations
Disclosure Training
Online Disclosure Training
Litigation & Risk Consulting
Reviewing Hospitals for Disclosure and Apology
Free Just-in-Tips Disclosure Tips
Resources
Don't Gag Me
Empathy Vs Apology
For Public - Selecting a Doctor or Nursing Home
For Public - what to do when something goes wrong?
For Clinicians -- disclosure and new patients.
For Clinicians -- Just in Time Disclosure Tips
For Clinicians -- That First Job & Disclosure, Apology
For Clinicians -- Selling Your Practice and Disclosure, Apology
Nurses & Other Front Line Staff
Videos
Sorry Works! Blog
Patient/Family Crisis Hotline
Crisis Hotline Contact
Booklet For Patients/Families
Why a Crisis Hotline for Patients and Families?
Donate to Support Hotline
Research
Build a Disclosure Program
Donate
Sign In
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