shutterstock_565703737.jpg

Sorry Works! Blog

Making Disclosure A Reality For Healthcare Organizations 

Free Just-in-Time Disclosure Tips Video for Front-Line Medical Staff

Sorry Works! and our new partner the Medical Academy have developed a free Just-in-Time Disclosure Tips video for front-line medical staff.  Here is the link for the free video.  The video is less than 8 minutes in length and is intended to be a quick re-fresher for medical staff faced with delivering bad news to patients and families.  Also, this video can be part of your overall customer service/communication training with your front-line staff.  We want to help front-line clinicians be more empathetic and stay connected with patients and families post-event. 

We encourage you to share this video with friends and colleagues and use throughout your organization.  Moreover, don't forget Sorry Works! and Medical Academy just released a CME-Accredited course on Cultural Diversity, African Americans, and Medicine -- click here for more information.

If you have any questions, feel free to contact me directly at 618-559-8168 or e-mail doug@sorryworks.net.

Cheers,

- Doug

Doug Wojcieszak, Founder and President
Sorry Works!
618-559-8168 (direct dial)
doug@sorryworks.net 

Doug Wojcieszak