HIPAA Compliance & Patient Safety Nightmare Fixed
A few weeks ago, a good friend called to tell me that he came home from running errands and found several fax pages from a local hospital on the floor in his office. It was a total surprise. The pages contained important patient information including full legal name, date of birth, medical condition (or problem), and treating physician for 20 patients. Talk about a HIPAA nightmare.
It was shortly after that phone call I met the folks at etherFAX. Sorry Works! and etherFax are neighbors here in St. Louis, and like Sorry Works, etherFax has solved an old, chronic problem (e.g, archaic fax systems with slow delivery and high failure rates) with outside the box thinking. At its core, etherFAX focuses on patient safety. If a physician is forced to wait for critical documents due to slow/clogged fax lines or never receives certain faxes -- because they went to my friend’s house instead! -- that can lead to not only costly compliance issues but also high patient wait times and even medical errors. While typical fax systems have a 50 percent failure rate, the network hit rate for etherFAX is 100 percent. Moreover, faxes are sent and received quickly on the first attempt without delay. Indeed, etherFAX supports your patient safety culture by providing information quickly and reliably to your clinical staff.
The secret to their process is the etherFAX Remote Integration Service (ERIS), which enables healthcare organizations to completely remove their fax server and connect directly into the etherFAX ecosystem, a cloud-based system for transmission of documents and patient records within an encrypted, High Trust Certified-HIPAA compliant network. etherFAX eliminates the need for costly components such as fax boards, media gateways, and telephone infrastructure. This unique approach helps reduce the number of moving parts in your faxing system which also drastically reduces the high failure rates, queue times, and labor associated with faxing. Outgoing and incoming documents can be sent and received simultaneously and are delivered immediately; faxes are not queued.
If you are interested to learn more, click on this link to request more information and Sorry Works! readers receive a 50% discount on their first 2 months of service.
Sincerely,
- Doug
Doug Wojcieszak, Founder and President, Sorry Works!
618-559-8168 (direct dial)